Last updated: August 7, 2026
Shipping & Delivery Policy
At Shiv Shakti Global Exim, we are committed to delivering high-quality agricultural products and spices to our customers worldwide in a safe and timely manner.
Order processing
- All export orders are processed after order confirmation and receipt of the agreed advance payment or payment terms.
- Processing time depends on product availability, quality inspection, packaging, and export documentation
Shipping Time
Delivery timelines vary depending on:
- Destination country
- Shipping method
- Customs clearance
- Port schedules
- Weather and unforeseen circumstances
Estimated delivery schedules will be communicated during order confirmation
Shipping Methods
We ship products through trusted logistics partners using:
- Sea Freight
- Air Freight
- Other mutually agreed shipping methods
The shipping method will be selected based on customer requirements and product specifications.
Shipping Charges
shipping charges depends on:
- Order quantity
- Destination
- Packaging requirements
- Freight charges
- Applicable taxes and duties
All shipping costs will be clearly mentioned in quotation or proforma invoice before order confirmation.
Customs & Import Duties
International customers are responsible for any import duties, customs charges, taxes, or other fees imposed by their respective countries unless otherwise agreed in writing.
Delays
While we strive to ensure timely delivery, Shiv Shakti Global Exim shall not be held responsible for delays caused by:
- Customs inspections
- Government regulations
- natural disasters
- port congestion
- Transportation disruptions
- Force majeure events
Damaged or Lost Shipments
If the shipment is received in damaged condition, customers should notify us with in 24 hours of delivery along with photographs and supporting evidence so that we can coordinate with logistics provider and resolve the issue.
Contact Us
For any shipping-related questions, please contact us through the contact page on our website or via our official business email.